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Privacy Policy

TITAN CAR MIAMI FL LLC

Effective Date: 03/ 05 / 2026

This Privacy Policy explains how TITAN CAR MIAMI FL LLC collects, uses, stores, shares, and protects customer information when a customer contacts us, books a vehicle, rents a vehicle, makes a payment, signs a rental agreement, uses our website, communicates with us, or uses any services provided by TITAN CAR MIAMI FL LLC.

By using our services, submitting personal information, making a payment, signing a rental agreement, or renting a vehicle from TITAN CAR MIAMI FL LLC, the customer agrees to this Privacy Policy.

1. Company Information

TITAN CAR MIAMI FL LLC
204 NW 3RD AVE
Hallandale Beach, FL 33009
Phone: 754-295-6277
Email: titaaa1987@gmail.com

2. Information We Collect

We may collect the following information from customers, renters, drivers, additional drivers, and authorized users:

  • full name; 
  • date of birth; 
  • phone number; 
  • email address; 
  • residential address; 
  • driver license information; 
  • insurance information; 
  • payment information; 
  • rental agreement information; 
  • vehicle rental dates; 
  • delivery and return locations; 
  • photos and videos of driver license, insurance, vehicle, damage, fuel level, mileage, and return condition; 
  • communication history, including SMS, WhatsApp, email, phone calls, website forms, and social media messages; 
  • emergency contact information, if provided; 
  • accident, claim, police report, ticket, toll, towing, and violation information; 
  • GPS, tracking, telematics, speed, mileage, and vehicle location data when using our rental vehicles. 

3. How We Collect Information

We collect information when a customer:

  • contacts us by phone, text, WhatsApp, email, website form, social media, or in person; 
  • requests a quote; 
  • makes a reservation; 
  • signs a rental agreement; 
  • submits driver license or insurance documents; 
  • makes a payment through Cash, Zelle, Stripe, credit/debit card, or other approved payment method; 
  • uses one of our rental vehicles; 
  • requests delivery or return service; 
  • is involved in an accident, toll, ticket, parking violation, towing, damage claim, or other incident; 
  • communicates with us after the rental. 

We may also collect information from third parties, including insurance companies, payment processors, toll agencies, parking authorities, police departments, courts, towing companies, repair shops, and collection agencies.

4. How We Use Information

We use customer information to:

  • verify identity; 
  • verify driver license and eligibility; 
  • process reservations and rentals; 
  • prepare rental agreements; 
  • process payments and deposits; 
  • provide delivery and return services; 
  • provide customer support; 
  • manage insurance and claims; 
  • document vehicle condition before and after rental; 
  • process tolls, tickets, parking violations, fees, and post-rental charges; 
  • recover vehicles; 
  • investigate damage, accidents, theft, unauthorized use, or contract violations; 
  • enforce rental agreements and Terms & Conditions; 
  • prevent fraud, theft, chargebacks, and unauthorized use; 
  • communicate with customers; 
  • respond to legal, insurance, police, or government requests; 
  • improve our services and business operations. 

5. Payment Information

Payments may be processed through Stripe, credit/debit card processors, Zelle, cash, or other approved payment methods.

We may collect or store transaction details, invoices, receipts, payment confirmations, deposit records, refund records, and chargeback/dispute information.

We do not intentionally store full credit card numbers unless handled through a secure third-party payment processor.

Payment processors may collect and process payment data according to their own privacy policies and security practices.

6. Driver License and Insurance Information

We may collect and store copies or photos of driver licenses, insurance cards, insurance policy information, and related documents.

This information may be used to:

  • verify renter identity; 
  • confirm legal ability to drive; 
  • confirm insurance coverage; 
  • process claims; 
  • provide information to insurance companies, police, DMV, courts, toll agencies, parking authorities, or other authorized parties when necessary. 

7. Photos, Videos, and Vehicle Condition Records

We may collect photos and videos of:

  • the vehicle before rental; 
  • the vehicle after return; 
  • vehicle damage; 
  • mileage; 
  • fuel level; 
  • tires and rims; 
  • interior and exterior condition; 
  • driver license; 
  • insurance documents; 
  • accident scenes; 
  • police reports or related documents. 

These records may be used as evidence for vehicle condition, damage claims, tolls, tickets, payment disputes, chargebacks, insurance claims, legal claims, or enforcement of rental terms.

8. GPS, Tracking, and Telematics Data

Rental vehicles may be equipped with GPS, tracker, telematics device, dash camera, or other safety/security device.

We may collect and use:

  • vehicle location; 
  • speed data; 
  • mileage data; 
  • route information; 
  • hard acceleration and braking events; 
  • dangerous driving alerts; 
  • theft recovery data; 
  • trip history; 
  • vehicle status and diagnostic alerts. 

This data may be used for:

  • vehicle safety; 
  • theft prevention; 
  • vehicle recovery; 
  • speed and mileage monitoring; 
  • enforcement of the rental agreement; 
  • accident investigation; 
  • insurance claims; 
  • law enforcement cooperation; 
  • protection of TITAN CAR MIAMI FL LLC property. 

Customers agree not to disable, remove, block, damage, or interfere with GPS, tracking, telematics, or safety devices.

9. How We Share Information

We may share customer information with:

  • insurance companies; 
  • payment processors; 
  • Stripe; 
  • banks or financial institutions; 
  • toll agencies; 
  • parking authorities; 
  • police departments; 
  • DMV or government agencies; 
  • courts; 
  • attorneys; 
  • collection agencies; 
  • towing companies; 
  • repair shops; 
  • vehicle recovery companies; 
  • accountants or business advisors; 
  • service providers helping us operate the business; 
  • Westlake or other financing / lending partners, if documentation is required for business financing or verification. 

We may share information when necessary to:

  • complete a rental; 
  • process payment; 
  • verify identity; 
  • verify insurance; 
  • handle claims; 
  • collect unpaid balances; 
  • recover vehicles; 
  • report theft or unauthorized use; 
  • process tolls, tickets, or violations; 
  • respond to legal requests; 
  • protect our rights, property, vehicles, and business. 

10. Legal Compliance and Law Enforcement

We may disclose customer information if required or permitted by law, court order, subpoena, police request, DMV request, insurance investigation, fraud investigation, chargeback dispute, or other legal process.

We may also disclose information when we believe it is necessary to protect:

  • our vehicles; 
  • our business; 
  • our customers; 
  • our legal rights; 
  • public safety; 
  • law enforcement investigations. 

11. Data Retention

We may keep customer information for as long as necessary to:

  • complete the rental; 
  • process payments; 
  • handle claims; 
  • resolve disputes; 
  • process tolls and tickets; 
  • comply with legal and tax obligations; 
  • defend against chargebacks; 
  • collect unpaid amounts; 
  • maintain business records; 
  • protect company rights. 

Some records may be kept for several years, especially rental agreements, payment records, insurance records, accident records, claim records, GPS records, tolls, tickets, and legal documents.

12. Data Security

We use reasonable administrative, technical, and physical safeguards to protect customer information.

However, no system is 100% secure. Customers understand that electronic communication, online payments, email, SMS, WhatsApp, and online forms may carry security risks.

Customers should not send sensitive information through unsecured channels unless they understand and accept the risk.

13. Customer Responsibilities

Customers are responsible for providing accurate, current, and complete information.

Customers must notify TITAN CAR MIAMI FL LLC if their contact information, driver license, insurance, payment method, or rental-related information changes.

Providing false, incomplete, expired, or misleading information may result in cancellation, refusal of rental, deposit retention, additional charges, or legal action.

14. Customer Rights

Depending on applicable law, customers may request to:

  • access personal information; 
  • correct inaccurate information; 
  • request deletion of certain information; 
  • request a copy of rental records; 
  • ask questions about how information is used. 

Some information cannot be deleted if it is needed for legal, tax, insurance, claim, dispute, collection, payment, fraud prevention, safety, or business record purposes.

Requests may be sent to:

Email: titaaa1987@gmail.com

15. Marketing Communications

We may contact customers by phone, SMS, WhatsApp, email, or social media for:

  • rental support; 
  • booking confirmation; 
  • payment reminders; 
  • deposit updates; 
  • delivery and return coordination; 
  • post-rental charges; 
  • future rental offers; 
  • service updates. 

Customers may ask us to stop marketing messages, but we may still contact customers about active rentals, payments, claims, safety, legal matters, or outstanding balances.

16. Third-Party Services

We may use third-party services, including payment processors, Stripe, website providers, communication platforms, insurance providers, GPS/tracking providers, and business service providers.

These third parties may collect or process information according to their own privacy policies.

TITAN CAR MIAMI FL LLC is not responsible for the privacy practices of third-party websites, payment processors, or external platforms.

17. Children’s Privacy

Our services are intended for adults who are legally permitted to rent and operate vehicles.

We do not knowingly rent vehicles to minors or knowingly collect personal information from children for rental purposes.

18. Website Cookies and Online Tracking

If TITAN CAR MIAMI FL LLC operates a website, the website may use cookies, analytics tools, pixels, or similar technologies to improve website performance, understand customer interest, and support advertising or marketing.

Customers may disable cookies through their browser settings, but some website features may not work properly.

19. Changes to This Privacy Policy

TITAN CAR MIAMI FL LLC may update this Privacy Policy at any time.

The updated version will be effective when posted, published, sent to customers, or otherwise made available.

The version in effect at the time of rental, booking, payment, or agreement signing may apply to that rental unless otherwise required by law.

20. Contact Information

For questions, privacy requests, rental records, or data-related concerns, contact:

TITAN CAR MIAMI FL LLC
204 NW 3RD AVE
Hallandale Beach, FL 33009
Phone: 754-295-6277
Email: titaaa1987@gmail.com